Temporary closure of immigration advice
It is with great regret, that we have had to make the very difficult decision to suspend our immigration advice service to new clients.
This is a temporary measure and will come into effect from 12th February – our final opportunity to take on any new referrals is, Friday 9th February, via presentation at our drop-in 10am – 3:15pm.
We are anticipating that our immigration advice service will recommence from early April. We will circulate updated information to confirm this closer to the time.
I understand that this will cause inconvenience to many of you, particularly your clients. However, I must stress that this decision has not been taken lightly and is a last resort.
This decision has been drawn from our ability to provide exceptional immigration advice, leading to significant demand on the team.
It is a necessary decision, which will allow us to fulfil our promises to all those clients we have already signed up (either via legal aid or fee-paying), while ensuring that we continue to provide a high quality and effective service.
From next week, if a client presents at our drop-in service with an immigration query, they will be provided with a leaflet advising of this suspension, along with home.oisc.gov.uk/adviser_finder/finder.aspx, to find alternative provision.
All other advice areas, delivered by Citizens Advice Bolton, will continue unchanged during this temporary suspension of immigration advice.
If there are any queries/ issues, please contact Gary Malcosmon (Deputy CEO) by email firstname.lastname@example.org